Data Policy
Privacy Policy for ArchiAF
Welcome to ArchiAF! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
We may collect and process the following types of information:
- Personal Information You Provide
Name, email address, phone number, and any other details you provide when contacting us or using our services.
- Automatically Collected Data
IP address, browser type, device information, and usage data collected through cookies and similar technologies.
- Transactional Information
Details about payments, purchases, and transactions made on our website.
How We Use Your Information
We use your information to provide our services effectively and ensure a seamless experience. This includes delivering the architectural solutions you request and managing communication about your projects.
Additionally, we analyze website usage data to improve functionality, send updates about services, and respond to inquiries.
Marketing emails or newsletters are only sent with your explicit consent, and you can opt out anytime. All data use aligns with our commitment to transparency and your privacy rights.
Your information also helps us maintain high-quality customer support, ensuring that your questions and concerns are addressed promptly. By understanding your preferences and needs, we aim to continually improve and personalize the services we offer.
Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers: For website hosting, payment processing, and analytics.
- Legal Authorities: If required by law or to protect our rights.
Cookies
We use cookies to enhance your browsing experience, they help us:
- Understand website traffic and user behavior.
- Offer a more personalized user experience.
You can manage cookie preferences in your browser settings.
Data Retention and Security Measures
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law for legal, regulatory, or contractual obligations.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, ensuring its confidentiality and security.
As a company based in Barcelona, we primarily process data within the European Economic Area (EEA). For data transfers outside of the EEA, we ensure in place safeguards to protect your information.
Your Rights
Under the GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Rectify: Update incorrect or incomplete information.
- Delete: Request the removal of your data when it’s no longer needed.
- Restrict Processing: Limit how your data is used in specific cases.
- Data Portability: Transfer your data to another service provider.
- Withdraw Consent: Opt out or revoke consent at any time.